Though the care assistants are trained and experienced, there is a SECRET that makes us stand out from the rest. Yes, we have Native Carers. The carer that speaks your native language and shares your culture. 

There is an interesting reason why we came up with the idea of providing native carers to service users. Though the language is a medium for the expression of thoughts and opinions, sometimes a native speaker can awake buried notes. We know that people are connected with their culture and language. They feel communicative when they find common ground, and nothing serves them well than their native language and culture. Moreover, the carers also feel comfortable with service users who share their culture. They can listen to them for hours not because it’s part of their job rather they listen because they feel CONNECTED. 
As we believe in Diversity Inclusion, we got an idea that why not tweak our carer assignment. We asked the service users whether they would like to have a native carer, and the response was so positive. We sent them the native carers, and they responded like this.